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whoops
Posted: Thu Jul 09, 2009 7:51 am
by Bricu
So I, um, deleted my mobile authenticator. I'm not going to be online for a bit--which is fine, considering I'm going to be at Feathermeet--but until my bone headed mistake is fixed, I'll be available by chats and email. Not WoW.
Whoops.
Re: whoops
Posted: Mon Jul 13, 2009 12:36 pm
by Bricu
So I still have not heard from blizzard abouut my authenticator and the number is always busy. Anyone have any advice on how to proceed?
Re: whoops
Posted: Mon Jul 13, 2009 9:50 pm
by Gryphonheart
According to the
Battle.net Mobile Authenticator FAQ:
What happens if I delete my Battle.net Mobile Authenticator application from my mobile phone? Can I still log in to the associated account?
Unless you remove your Battle.net Mobile Authenticator from the account prior to deleting or overwriting the Battle.net Mobile Authenticator application, you will not be able to log in to the account. If you remove the Battle.net Mobile Authenticator application prior to removing it from the account, please contact Blizzard's
Billing and Account Services team. Our representatives will be able to assist you with regaining account access by verifying certain secure information with you.
According to the
Contacting Billing and Account Services page, you can also try the
Web Form or e-mailing
billing@blizzard.com if the 1-800-59-BLIZZ number isn't working for you.